Questions about an order, a piece, or a return? We’re happy to help.
Email us
We reply within 1–2 business days. If your message is about an order, please include your order number so we can help faster.
Before you write
You might find your answer here:
- FAQ — orders, payment, shipping and care
- Shipping & Returns — delivery times, rates and how to start a return
- Jewellery Care — how to keep your silver bright
AT Luxe Jewels is an online store based in Stoney Creek, Ontario, Canada.